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CRM sync · Growth and up

Sync the CRM you already run.

Sequenz connects to HubSpot or Pipedrive over OAuth and works with your standard objects only. Your CRM stays the source of truth. Salesforce and Zoho are coming soon.

Sequenz is the AI SDR for B2B sales teams in Europe. CRM sync is how it reads your leads and writes the outreach back.

Growth and upCSV and Google Sheets import on every plan.

Field mapping
HubSpot connectedEvery 15 min · last sync 10:42
How CRM fields map to Sequenz lead fields
HubSpot · ContactSequenz · Lead
First nameread into SequenzFirst name
Last nameread into SequenzLast name
Emailread into SequenzEmail
Job titleread into SequenzTitle
Company nameread into SequenzCompany
Activitywritten back to the CRMReply, meeting booked
412 contacts in list "Irish SaaS founders"0 duplicates created

Example list and mapping. Switch the CRM.

Two-way sync

Your CRM and Sequenz, in step both ways.

Leads flow in from your CRM. Engagement flows back. Everything maps to standard objects, so nothing in your CRM has to change.

1Standard objects only

Four objects. No custom ones.

Sequenz reads and writes Contact, Company or Account, Opportunity or Deal, and Activity or Task. It does not sync custom objects, which keeps the integration predictable and your data model untouched.

2Write-back

Replies and meetings show up in your CRM.

Engagement is pushed back as standard Activities, so the rep who lives in the CRM sees what happened without leaving it.

Katharina Vogel · activityExample
Email opened and replied
Enrolled in sequence
Meeting booked
Sync cadence

How fresh your sync is follows your plan.

Incremental sync runs on a schedule set by your plan. The first backfill runs in the background, so a large account never blocks day one.

Incremental sync by plan
PlanEveryLeads come from
Trial and StarterNo CRM syncCSV upload and Google Sheets.
Growth15 minHubSpot or Pipedrive, plus CSV and Sheets.
Scale5 minHubSpot or Pipedrive, plus CSV and Sheets.
Enterprise1 minHubSpot or Pipedrive, plus CSV and Sheets.

Re-running a sync never makes duplicates.

Every record is matched on a stable key: your workspace, the CRM and its record id. The same contact updates in place instead of being created twice, and the last write wins with the prior value kept in the audit log.

match key workspace + CRM + record ID

Your data, your stack.

Leads come from the CRM you run, a CSV you upload or a Google Sheet you connect. Sequenz does not sell contacts and keeps no shadow database of people. The basis for contacting someone stays yours.

CRM syncCSV uploadGoogle Sheets
How it works in detail

What happens after you connect your CRM?

  1. Connect over OAuth

    You sign in to HubSpot or Pipedrive from Sequenz. The access and refresh tokens are stored encrypted. A background job checks every 15 minutes and renews any token that is close to expiring, so the connection keeps working without another sign-in.

  2. Backfill in the background

    Sequenz then starts one background import for each standard object: contacts, companies, deals and activities. Nothing runs while you wait on a page, so a large account never blocks your first day.

  3. Pull only what changed

    After the backfill, Sequenz pulls the records that changed since the last run: every 15 min on Growth, every 5 min on Scale and every 1 min on Enterprise.

  4. Match, then update

    Each record is matched on your workspace, the CRM account and the CRM record ID. A match updates the lead you already have. By default the more recent side wins when the two disagree, and an admin can set a different rule per field. The field audit keeps the value before and after each change.

  5. Write the outreach back

    Emails sent, opened and replied, WhatsApp messages, completed LinkedIn tasks and booked meetings go back to the CRM as activities. They are collected every hour and sent in small batches, so expect them within about an hour. An admin can switch off any of these types, and every push is kept in an audit log.

Questions, answered.

Which CRMs does Sequenz sync with?

HubSpot and Pipedrive, both connected over OAuth, one CRM per workspace. Salesforce and Zoho are built but show as coming soon, and they cannot be connected yet. Without a CRM you can still bring in leads from a CSV upload or a Google Sheet, on every plan including the trial.

Which plans include CRM sync?

CRM sync is included on Growth, Scale and Enterprise. Your plan sets how often changes are pulled: every 15 min on Growth, every 5 min on Scale and every 1 min on Enterprise. The trial and Starter have no CRM sync, but both can import leads from a CSV file or a Google Sheet.

Will syncing create duplicate contacts?

No. Each record is matched on your workspace, the CRM account and the CRM record ID, and the database refuses a second copy of the same match. Running a sync again updates the lead you already have. When the two sides disagree, the more recent one wins by default, and the audit keeps the old value.

Can I choose which CRM fields map to Sequenz?

Yes. Each object starts on a default mapping for your CRM, and an admin can map your standard CRM fields to Sequenz fields instead. Every saved mapping is kept as a new version, so you can see what changed. Custom objects are not synced: only contacts, companies, deals and activities.

Connect your CRM and start in minutes.

Sync HubSpot or Pipedrive over OAuth, or upload a CSV on any plan. CRM sync is included from Growth up. Fourteen days, no card.

14-day trial · no card